La guía definitiva para renta de autos en cancun mexicoSo I ended up not renting a car and they drove me back with a shuttle to the airport to take a bus. No fees applied. But anyway, a classical trap or scam. If I rent with Hertz in the US, no insurance is needed and the confirmation mail was the same.
Ventajas: Firefly's idea of a full size vehicle is smaller than my idea of a full size vehicle. I ended up getting a VW Jetta, but they first wanted to give me a Nissan versa Ganador a full size vehicle.
Ventajas: pick up was easy and straightforward, care was in good-condition it was expensive, but we had done research before and new extra charges were coming
Ventajas: The people that helped us speaks perfect English and was extremely nice and personable. The place is clean and the cars was very fuel efficient!
Desventajas: I arrived later than the time that I had booked the car for and they had given it away and had no alternatives. I had to go elsewhere and pay a lot more. My fault maybe, but they should be clearer about the policy.
Ventajas: Car was comfortable and functioned properly, although it was missing a button on steering wheel
" The "damage" was a speck on the fender the size of a grain of sand. They attempted to point to another mark on the car that i rubbed off easily with my finger. It was bird feces. They charged me 40 dollars. I also spent much more on the rental than I was initially quoted.
Then they give you the price for their mandatory insurance: 4-5 times the rental price! Insane. Actually it is usual in Cancun. Check the website reviews before any reservation !
Desventajas: Additional costs such Vencedor airport fee and taxes not advertized and not clear. Not sure if this is something Kayak should post or company needed to reveal.
I explained to him that it is illegal and by law the insurance has to be included in the rental price. I had him write his statement and name down and then went to another agency. Be aware of this scam and know your rights!
Whatever happened to a full size vehicle providing a comfortable ride for 5 people on a road trip? Firefly is a scam inflicted upon a captive audience traveling in a foreign country.
The slimeball at the counter told me they no longer had my reservation... that they would make a new one and the new price would be U$60 per day with No Insurance Coverage or U$75 per day with full coverage. Decided to go to Hertz.... same day no reservation and full coverage, same car class U$45 per day. Clearly a scam at ACE
Nuestro sistema compara los precios de reconocidas compañíCampeón de alquiler de coches, por lo cual como cliente, usted siempre puede reservar su coche a través nuestro a una tarifa competitiva.
Las páginas como expedia, Separar, entre otras, deberían exigir que sus aliados comerciales publiquen las tarifas reales incluyendo todo lo que por índole deben cobrar.